Frequently Asked Questions?

How do I add a Railcard?

If you have already purchased a digital Railcard, then you should have received an email which contains a download code. Once this download code is entered within the app, your Railcard should appear. If you open the email on the device you wish to add your Railcard to, just tap the link and we’ll handle the rest. Alternatively, within the app, tap the ‘+’ button on the My Railcard screen and manually enter the download code you found in your email.

Click here for a step by step on how to add a digital Railcard to your phone.