Frequently Asked Questions?

How do I add a Railcard?

If you have already purchased a digital Railcard, then you should have received an email which contains an activation code. Once this activation code is entered within the app, your Railcard should appear. If you open the email on the device you wish to add your Railcard to, just tap the link and we’ll handle the rest. Alternatively, within the app, tap the ‘+’ button on the My Railcard screen and manually enter the activation code you found in your email.