Frequently Asked Questions?

Why can’t I add my Railcard to another device?

You can add your Railcard onto a maximum of two devices at any point in time.

If you want to add it a third, you will need to remove it from one of your existing devices through your account.

Simply click ‘Manage my Railcard’ on the website homepage to log in to your account.  Once logged in, click on ‘Details’ under your active 26-30 Railcard, then click on ‘Manage Digital Devices’ and select the device you want to remove. Once you have removed one device on your account, please click ‘Request a new code for your Railcard’ to generate a new download code. You can now use this new download code to add your 26-30 Railcard to a new device.